Fibre To The Business - Business Fibre

Business

Lightspeed Fibre Broadband Product best choice for reliable service.
Small to Medium sized businesses in high density areas.
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All Lightspeed Fibre Broadband services include Uncapped Data and line rental.

Setup Fee
*R5500 - once off
*Please note, this is an estimated cost Installation pricing may vary from one premise to the next.

Free Services
*Quality Of Service
*Equipment
*1 IP Address
*100% Uptime SLA 7am - 7pm
*Unlimited Concurrent Calls
*Unlimited Phone Lines
*Hosted PBX

For more detailed information please download the brochures below or give us a call on
021 286 0127 | 010 286 0127 | 031 286 0127

FTTB Brochure
 
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Uncapped Prices

24 Month Contracts%$

20Mbps
R2899pm
50Mbps
R4999pm
100Mbps
R5999pm
200Mbps
R9799pm
300Mbps
R13999pm
500Mbps
R17999pm

12 Month Contracts%$


All pricing for this product excludes VAT.

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Voice Call Pricing

Mobile:
Local & International* 60c per min., per sec.
Fixed Line:
Local & International* 30c per min., per sec.
*Excludes African countries. (African rates on request) Incl. VAT

Business Fibre

 

100% Uptime Guarantee

Lightspeed is the only service to offer a 100% uptime guarantee in business hours (7am to 7pm). This guarantee can be extended to 24 hours a day for businesses that run critical applications after hours.

Uncapped Bandwidth

The Lightspeed Business Fibre service is uncapped which means that you can use as much data as you want and you will not receive surprise out-of-bundle charges.

FAQ

How do I qualify for this service?

A feasibility check is the first step towards checking if you qualify for fibre. We use your GPS co-ordinates or physical street address to check if there is fibre in your area. This allows us determine the distance between your address and the fibre line so we can calculate the minimum uptake required to begin fibre installation.

Why does there have to be a minimum uptake?

Fibre installation is a costly process as trenches have to be dug for the fibre to be laid in the ground from the access point to your home. Taking that into consideration Cybersmart has endeavoured to carry the cost of the fibre installations making it affordable for home users. The minimum uptake allows us to ensure that the fibre installation is viable in the surrounding area.

What is the turn around time for an installation?

Once installation has been approved and reticulation of the building has commenced, the turn-around time is approximately 90 days. If your building is already reticulated, installation time is approximately 14 days. To see if your building is ear-marked for fibre or already has fibre, click here.

Can I have more IPs?

The ipv4 address space is almost depleted worldwide so address space is at a premium. Additional IP’s cost R50 per IP and need to be purchased in blocks of 4, 8, 16 or 32.

What are the setup fees?

The estimated cost for a standard Business Fibre setup is R5500. Setup fees is a once off payment and may vary from one premises to the next.

Do I need to purchase the routing equipment?

Cybersmart will provide the equipment to run the service on, noting that the equpment remains the property of Cybersmart. In the event of service cancellation the equipment will need to be returned to Cybersmart.

What is the service level?

The default service level is 100% uptime between 7am and 7pm, which is included in all Lightspeed products. Should the service fail during this SLA window, service credits will be passed from the first minute.

Can I choose/keep my telephone number?

Existing telephone numbers can be ported to Cybersmart at no cost.
For new telephone numbers there is a once off fee of R50 and the option to select any available number.

Do I need to keep my telephone lines?

This service offers VoIP (Voice over IP) so landlines or line rental is not required.

Can I setup a BGP session?

BGP is not offered on this service.

Is there a Fair Usage Policy?

Real-time, interactive protocol and traffic is prioritised. However non-interactive services and automated downloads are managed. P2P and other file sharing programs are limited to 2Mbps during 7am and midnight.
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